Update Date: January 26, 2024

At TREP Home LLC, we recognize the significance of your privacy. This Privacy Policy outlines our approach to collecting, utilizing, and disclosing your information when you engage with our Service. It also informs you about your privacy rights and the legal protections afforded to you. We process your Personal Data to enhance and deliver our Service. By engaging with the Service, you consent to the gathering and application of information as detailed in this Privacy Policy.

Understanding Terms and Definitions

Clarification of Terms

Capitalized terms within this document are defined for clarity. These definitions apply equally to both singular and plural forms of the terms listed.

Defined Terms

For this Privacy Policy, the following terms are defined as:

– Account: A unique setup created for you to access our Service or certain parts of it.

– Affiliate: An entity that has control over, is under the control of, or is under common control with another entity, where “control” is defined as owning at least 50% of the voting shares, equity, or other securities eligible for the election of directors or other management authority.

– Company: Referred to as “the Company,” “TREP,” “We,” “Us,” or “Our” in this document, it pertains to TREP Home LLC.

– Cookies: Small data files stored on your device by a website, which contain information about your website browsing history and are used for various purposes.

– Country: Refers to Massachusetts, United States.

– Device: Any tool that can access the Service, such as a computer, cellphone, or digital tablet.

– Personal Data: Information related to an individual who can be identified from that data.

– Service: The Website provided by the Company.

– Service Provider: A natural or legal person who processes data on behalf of the Company. This includes third-party companies or individuals the Company employs to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service, or assist the Company in analyzing how the Service is used.

– Usage Data: Information collected automatically, either generated by the use of the Service or from the Service infrastructure itself (such as the duration of a page visit).

– Website: The TREP Home LLC site, accessible at http://www.trephome.com.

– You: The individual using the Service, or the legal entity on behalf of which such an individual is using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data / Collection of Identifiable Information  

During your interaction with our Service, we might request specific identifiable details to contact or recognize you, such as your name, address, phone number, email, job title, credit card details, and other financial information, along with your birth date and photo.

This identifiable information could be provided by you through various actions, like filling out surveys, making purchases, seeking customer support, subscribing to services or newsletters, registering on our platform, creating an account or profile, leaving comments, reviews, or feedback, and through other interactions with us related to our Services.

We intend to use this collected information for purposes like customer support, sending necessary updates, and for sales and marketing activities.

Collection of Usage Information

We automatically gather Usage Data when you interact with our Service. This may encompass details like your device’s IP address, the type of browser and its version, the specific pages you visit on our Service, the date and time of your visits, the duration spent on those pages, and unique device identifiers, among other diagnostic data. Accessing our Service via a mobile device allows us to automatically collect additional information, such as your mobile device type, its unique ID, the mobile IP address, your mobile operating system, the mobile browser type, and other unique identifiers and diagnostic data. This information is also collected by your browser each time you visit our Service or access it using a mobile device.

Tracking Technologies and Cookie Usage

We employ cookies and similar tracking technologies to monitor activities on our Service and retain specific information. We utilize beacons, tags, and scripts for gathering and tracking data, enhancing, and analyzing our Service. The tracking methods we use include:

– Cookies or Browser Cookies: These small files are stored on your device. You have the option to set your browser to reject all cookies or to alert you when one is sent. If you choose not to accept cookies, you might be unable to use certain parts of our Service. If your browser settings are not adjusted to refuse cookies, our Service will use cookies.

– Web Beacons: Parts of our Service and certain emails might contain tiny electronic files known as web beacons (also called clear gifs, pixel tags, and single-pixel gifs) that enable us to, for instance, count users who have visited those pages or track email opening and gather other related website statistics (like tracking the popularity of a website section and checking system and server integrity).

Cookies can be categorized as either “Persistent” or “Session” Cookies. Persistent Cookies remain on your device when you go offline, while Session Cookies are deleted once you close your web browser. For an in-depth understanding of cookies, you can refer to the TermsFeed website article. We utilize both Session and Persistent Cookies for the purposes outlined below:

– Necessary / Essential Cookies:

Type: Session Cookies

Administered by: Us

Purpose: These cookies are crucial for providing services available through the Website and enabling some of its features, such as user authentication and fraud prevention. Without these cookies, we cannot deliver the services you request.

– Cookies Policy / Notice Acceptance Cookies:

Type: Persistent Cookies

Administered by: Us

Purpose: These cookies identify whether users have consented to the use of cookies on the Website.

– Functionality Cookies:

Type: Persistent Cookies

Administered by: Us

Purpose: These cookies remember your preferences, like login details or language choice, to offer a more personalized experience and prevent you from resetting your preferences each time you visit the Website.

For additional details on the cookies we use and your choices regarding cookies, please consult our Cookies Policy or the Cookies section of our Privacy Policy.

Contact us if you need to access, change or delete your information.

Utilization of Your Personal Information

The Company may employ your Personal Data for various objectives:

– Service Provision and Maintenance: To deliver and sustain our Service, including monitoring its usage.

– Account Management: Managing your registration as a Service user, enabling access to Service features available to registered users.

– Contract Fulfillment: Facilitating the creation, fulfillment, and adherence to contracts for products, items, or services you’ve procured through the Service.

– Communication: Contacting you via email, phone calls, SMS, or other electronic means like mobile app notifications for updates or informative messages related to the Service’s features, products, or services, including security updates when necessary.

– Information and Offers: Providing news, special offers, and details about goods, services, and events similar to those you’ve previously purchased or shown interest in, unless you’ve chosen not to receive such information.

– Request Management: Addressing and managing your inquiries to us.

– Business Transactions: Utilizing your information for evaluating or executing mergers, divestitures, restructurings, dissolutions, or other asset sales or transfers as part of business continuity or legal proceedings, where Service users’ Personal Data is a transferred asset.

– Additional Purposes: Employing your information for other purposes like data analysis, trend identification, promotional campaign effectiveness assessment, and Service, product, and experience enhancement.

Your personal information may be shared under these circumstances:

– With Service Providers: Sharing with Service Providers to analyze and monitor Service usage or to communicate with you.

– During Business Transfers: Sharing or transferring your personal information during negotiations or execution of mergers, asset sales, financings, or acquisitions of our business parts to another company.

– With Affiliates: Sharing with our affiliates, ensuring they adhere to this Privacy Policy. Affiliates include our parent company, subsidiaries, joint venture partners, or companies under our common control.

– With Business Partners: Sharing with business partners to provide specific products, services, or promotions.

– With Other Users: When you interact in public areas or share personal information, such information may become accessible to all users and publicly distributable.

– With Your Consent: Disclosing your personal information for any other purpose with your consent.

Retention of Your Personal Data

The Company will keep your Personal Data only as long as needed for the purposes outlined in this Privacy Policy. We will hold and utilize your Personal Data to the extent necessary to meet our legal responsibilities (such as retaining data to abide by applicable laws), settle disputes, and enforce our legal agreements and policies. Additionally, the Company will maintain Usage Data for internal analytical purposes. Typically, Usage Data is kept for a shorter duration, unless it’s needed to enhance security or functionality of our Service, or if legal requirements mandate a longer retention period.

Transfer your Personal Data

Your personal information, including Personal Data, is processed at the Company’s offices and any other locations where the involved processing parties are situated. This means your information might be transferred to and stored on computers outside your state, province, country, or other governmental area, where data protection laws may differ from those in your jurisdiction. By agreeing to this Privacy Policy and submitting your information, you consent to such transfers.

The Company commits to taking all reasonably necessary measures to ensure your data is securely handled in line with this Privacy Policy. No transfer of your Personal Data will occur to an organization or country lacking proper safeguards for your data and personal information’s security.

Delete Your Personal Data

You possess the right to eliminate or request our assistance in removing the Personal Data we’ve gathered about you. Our Service might offer the functionality to delete specific data about you directly within the Service interface. You can modify, update, or erase your information at any moment by logging into your Account, should you have one, and navigating to the account settings area where you can manage your personal details. Additionally, you’re welcome to reach out to us to ask for access to, rectification of, or deletion of any personal information you’ve shared with us. It’s important to note, though, that we might be required to maintain certain data if there’s a legal mandate or a valid legal reason for doing so.

Disclosure of Your Personal Data

Business Transactions

Should the Company engage in a merger, acquisition, or the sale of assets, your Personal Data might be part of the assets transferred. We will ensure to notify you before your Personal Data is transferred and falls under a different Privacy Policy.

Law Enforcement and Legal Obligations

Law Enforcement: In specific scenarios, the Company might be mandated to share your Personal Data if required by law or following legitimate requests from public entities (such as courts or government agencies).

Other Legal Necessities: The Company might disclose your Personal Data under the genuine belief that such action is crucial to:

– Adhere to legal obligations.

– Safeguard and defend the Company’s rights or property.

– Prevent or investigate potential misconduct related to the Service.

– Ensure the safety of Service users or the public.

– Guard against legal accountability.

Data Security

The safeguarding of your Personal Data is paramount to us. However, it’s important to acknowledge that no internet transmission or electronic storage method is entirely secure. Although we are committed to employing commercially reasonable safeguards to protect your Personal Data, the guarantee of its absolute security is not possible.

Privacy for Minors

Our Service is not designed for individuals under the age of 13, and we do not intentionally gather personal information from anyone under this age. If you are a parent or guardian and become aware that your child has provided us with Personal Data, please reach out to us. Should we discover that we have collected Personal Data from minors under 13 without parental consent verification, we will take steps to eliminate such information from our servers. In jurisdictions where consent from a parent is required for processing personal information of minors, we may seek parental consent before collecting and using such information.

External Website Links

Our Service may include links to external sites not operated by us. Clicking on a third-party link will direct you to that third party’s site. We strongly recommend reviewing the Privacy Policy of every site you visit. We do not control and are not responsible for the content, privacy policies, or practices of any third-party sites or services.

Privacy Policy Updates

We may modify our Privacy Policy occasionally. Any changes will be communicated by posting the updated policy on this page, along with an email and/or a prominent notice on our Service before the change becomes effective, updating the “Last updated” date at the top of this Privacy Policy. We encourage you to periodically review this Privacy Policy for any updates. Changes become effective once posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

• By visiting this page on our website: http://www.trephome.com/contact-us/